Terms and Conditions

Terms and Conditions


These Online Terms and Conditions are a contract between you and EDUKITS Proprietary Limited, doing business as edukits.co.za.  EDUKITS is referred to in these Online Terms and Conditions as “EDUKITS”. These Online Terms and Conditions apply when you use the EDUKITS website (located at www.edukits.co.za), buy any products or services through the EDUKITS website and also apply to your use of any such goods and services.  By accessing the EDUKITS website you agree to these Terms and Conditions.  If you do not agree to these Online Terms and Conditions you must not use the EDUKITS website.

Disclaimer and limitation of liability

The information, content, services, and features of the EDUKITS website, including text, graphics and links are provided on an "as is" basis.  EDUKITS does not represent that the EDUKITS website or any content, service or feature of the website will be error free, or will meet any particular criteria of accuracy, completeness or reliability of information, performance or quality. EDUKITS does not give any warranty, express or implied, in relation to the operation of the EDUKITS website. 

EDUKITS is not responsible for the acts or omissions of any third parties in connection with the use of the EDUKITS website.

EDUKITS is not liable for any damages, liability or harm caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of the EDUKITS website, whether for breach of contract, delict, or any other cause of action.

EDUKITS is not liable for any indirect, consequential, special, incidental or punitive damages, including lost profits, even if EDUKITS has been advised of the possibility of such damages.

If, despite the exclusion of EDUKITS liability in these Online Terms and Conditions, EDUKITS is found to be liable for any loss or damage caused, EDUKITS liability is limited to R1000. 

These Online Terms and Conditions do not affect your statutory rights, including your rights under any applicable consumer laws that cannot be altered by contract. 

Content on the EDUKITS website

All content on the EDUKITS website, such as information, text, pictures, photographs, graphics, interfaces, and the design, structure and arrangement of the content, belongs to EDUKITS or is licensed to EDUKITS and is protected by law.  You may not copy, reproduce, upload or post any of the content on the EDUKITS website without EDUKITS prior written permission.

Links to third party websites

The EDUKITS website may include links to websites operated by third parties.  EDUKITS is not responsible for the content of those sites.  The links to third party websites from the EDUKITS website do not imply any responsibility for the content, opinions, representations, products or services provided on those sites.  You are responsible for complying with the terms of use of any linked third party websites.

Changes to EDUKITS website

The content on the EDUKITS website and the products and services offered may change from time to time.  No notice of any changes will be given to you.  EDUKITS may also interrupt the operation of the EDUKITS website, or any part of the website, to perform routine or non-routine maintenance, to correct any errors, or make other changes.  


If you do not comply with these Online Terms and Conditions when accessing or otherwise using the EDUKITS website, EDUKITS has the right to suspend your access to the website temporarily or permanently without notice to you.  EDUKITS may also stop operating the website entirely.

Sales in South Africa and worldwide 

We only deliver to users in Southern Africa, but should you require our products to be delivered elsewhere worldwide, please contact us directly.  EDUKITS will only accept orders for delivery in addresses in Southern Africa.


By using the EDUKITS website you are representing that you are above the age of 18 or, if you are below the age of 18, that you have the permission of your parent or guardian to use the EDUKITS website and to buy goods and services through the website.

Billing and personal information

In order to buy goods and services through the EDUKITS website, you will need to register an online account with EDUKITS.  For this purpose you will need provide to EDUKITS certain personal information and billing information that will enable EDUKITS to charge you for your purchases (such as your credit or debit card details).  You must provide accurate and complete registration information when you register an account.  You must ensure that your registration information is kept up-to-date.  Any personal information or billing information that you provide to EDUKITS will be used and retained in accordance with EDUKIT’s Privacy Policy.  The Privacy Policy can be accessed at [insert URL to Privacy Policy] and forms part of these Online Terms and Conditions.

When you set up your account you will choose a user name and password.  You will have to use these details to log in to your account.  You are responsible for keeping these details confidential.  You must notify EDUKITS immediately if there is any unauthorized use of or access to your account.  EDUKITS will not be responsible for any unauthorized use of your user name and password or for any losses that you suffer as a result and you will be responsible for any purchases made using your account, where you have failed to keep your user name and password secure and confidential. You may be held responsible for any losses suffered by EDUKITS or any other user of the EDUKITS website as a result of your failure to keep your user name and password secure and confidential.

Order process

When you place an order for a product, your order is subject to product availability. If, after you place your order, there is insufficient stock to fulfil your order, EDUKITS has the right to cancel your order or any part of your order and refund the purchase price.  EDUKITS will refund the purchase price based on the original payment method (i.e. to your credit or debit card).

You will have the opportunity to review any order for products or services that is placed through the EDUKITS website.  You can withdraw your order at any time before finally placing it.  


EDUKITS will from time to time allow customers to place Pre-Orders online.

These Pre-Orders are to "secure" launch products as soon as they are made available at EDUKITS

Pre-Orders require 100% full payment to be cleared in our system. 

EFT payments are subject to the standard terms and conditions of EFT payments

Pre-Orders will be fulfilled as and when EDUKITS receive inventory from the supplier.

EDUKITS will make every effort to fulfil your Pre-Order and in the unlikely event that we cannot supply product against your Pre-Order you will be refunded your payment.

Pre-Orders are restricted to one order per customer.


Payment processing

All transmissions of billing information and data through the EDUKITS website are encrypted and EDUKITS takes extensive steps to ensure that any transaction through the EDUKITS website is secure.  You accept that transactions that are performed over the internet may be vulnerable to being intercepted.  EDUKITS will not be liable for any interception that occurs and any loss that is suffered as a result, where EDUKITS has taken reasonable steps to prevent this happening.

Terms and conditions of sale and return and refund policies


EDUKITS will refund or exchange any online purchases within 7 days from the date of receipt as long as the item has not been used or installed and is returned in the original packaging and that the relevant proof of purchase is provided.

Software products cannot be exchanged or refunded. Products will not be refunded or exchanged due to incompatibility. Please check compatibility information before placing an order. A courier collection fee of R100.00 may be charged on refunds and exchanges. EDUKITS will refund the purchase price of any product within 30 days after you cancel your agreement with EDUKITS.   

EDUKITS will give you a refund based on the original payment method used to buy the products.  


Where you buy services though the EDUKITS website, you agree that EDUKITS can start providing the services before 7 days have passed from the date that you bought the services.

Pricing changes

EDUKITS reserves the right at any time and without giving you any advance notice to make changes to the prices of goods and services that are sold through the EDUKITS website and to correct any pricing errors that may inadvertently occur.  EDUKITS is not liable for any typographical errors that may occur.

Changes to the contract

EDUKITS reserves the right to make changes to these Online Terms and Conditions at any time.  If you are an existing customer, EDUKITS will notify you in advance of any material changes that it intends to make to these Online Terms and Conditions before the changes come into effect.  If you do not wish to be bound by the amended contract, you should not continue to use the EDUKITS website.

Delivery and collection

All deliveries within South Africa carry a flat fee. Please see our shipping page for more information. Deliveries outside of South Africa will be quoted on at time of order.

You may also collect from our collection point in Randburg – 18 Columbine Avenue, Ranpark, 2194.  A courier company engaged by EDUKITS will perform deliveries. You may be required to provide a valid form of identification when your order is delivered. 

EDUKITS is not liable for any incorrect order or delivery where you make an error in the information that you provide to EDUKITS e.g. if you provide the incorrect delivery address or submit an incorrect order.

You acknowledge that the delivery of your order may be impacted by events beyond EDUKITS control such as adverse weather conditions or industrial action.  EDUKITS is not liable for late deliveries of products purchased through the EDUKITS website.  EDUKITS will, however, try to ensure a smooth delivery process.

Other terms and conditions

Additional terms and conditions may apply to specific products and services that are made available through the EDUKITS website and to other features that are made available on the site such as competitions.  Those terms and conditions form part of these Online Terms and Conditions and you agree that you are bound by them.  If there is a conflict between these Online Terms and Conditions and any specific terms and conditions applicable to any particular product or service or feature of the EDUKITS website, the specific terms and conditions will apply.

Interpreting the contract, governing law and dispute resolution

These Online Terms and Conditions are governed by the laws of South Africa, regardless of conflict of laws principles.

A court may find that some of the provisions of this contract are not enforceable.  If this occurs, the remaining provisions of the contract will continue to apply.  EDUKITS will replace the affected provisions with new provisions that achieve the intended purpose but that are capable of being enforced in your country.

You and EDUKITS consent to the exclusive jurisdiction of the High Court of South Africa, Johannesburg for all disputes arising out of or relating to this contract.  If you make a claim under your contract with EDUKITS, as set out in these Online Terms and Conditions, you must do so within one year of the date when the cause of action arises.  If you do not do so, your claim will be barred.

Record of your transaction

If you need to obtain a sales record of your transaction to buy goods or services through the EDUKITS website, you can contact EDUKITS within 30 days of the transaction.  

Compliments and Complaints and notices

Feel free to add a customer review on the EDUKITS website. Complaints and queries should be sent by email to orders@edukits.co.za

Any legal notices that you give EDUKITS under this contract must be sent by registered post to PO Box 3974, Cresta, 2118


Where EDUKITS needs to give you any notice as provided for in this contract or provide additional information about the products and services supplied to you, EDUKITS will do so by sending you an email or posting a notice on the EDUKITS website.  You consent to EDUKITS providing you with notices or information in this way.